Building Generative AI Capabilities
Completed by Keshav Agarwal
August 9, 2026
3 hours (approximately)
Keshav Agarwal's account is verified. Coursera certifies their successful completion of Building Generative AI Capabilities
What you will learn
You will learn the key strategic considerations of change management and ethics in Generative AI.
You will learn how to create a customer journey map.
Skills you will gain
- Category: Responsible AI
- Category: AI Product Strategy
- Category: Customer Relationship Management
- Category: Marketing Strategy and Techniques
- Category: Generative AI
- Category: Strategic Marketing
- Category: Marketing Strategies
- Category: AI Enablement
- Category: General Data Protection Regulation (GDPR)
- Category: Design Thinking
- Category: Change Management
- Category: Organizational Change
