Completion Certificate for Communication in the 21st Century Workplace

November 10, 2015

4 weeks of study, 2-4 hours/week

Valeria Pettorino's account is verified. Coursera certifies their successful completion of Communication in the 21st Century Workplace

What you will learn

Differentiate between the five working generations and their communication preferences
Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid
Discuss effective techniques for communicating with a diverse workforce
Implement a flexing communication strategy to better communicate with one’s workplace team