Completion Certificate for Communication in the 21st Century Workplace

November 10, 2015

4-8 hours of videos, readings, and quizzes

Valeria Pettorino's account is verified. Coursera certifies their successful completion of Communication in the 21st Century Workplace

Understand the benefits of effective communication in the workplace

Identify and solve common obstacles to effective communication

Decipher the communications styles of executive managers

Apply proven techniques for effective conference calls and webinars

Communication By TypeActive ListeningCommunicationCommunications Management

Communication in the 21st Century Workplace