Customer Service Fundamentals
Completed by Johsueé de Jesús Franco León
May 17, 2019
14 hours (approximately)
Johsueé de Jesús Franco León's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Customer Support
- Category: Service Level
- Category: Customer and Client Support
- Category: Communication
- Category: Personal Attributes
- Category: Process Management
- Category: Greeting Customers
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
