Lead Management in Salesforce
Completed by Susan Christie
October 21, 2025
29 hours (approximately)
Susan Christie's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Prospecting
- Category: Sales Support
- Category: Promotions and Campaigns
- Category: Sales Development
- Category: Sales Process
- Category: Sales Pipelines
- Category: Data Entry
- Category: Prospecting and Qualification
- Category: Sales Operations
- Category: Sales Enablement
- Category: Data Import/Export
- Category: Customer Relationship Management (CRM) Software
