Lead Management in Salesforce
Completed by Estina Mudzimiri
June 27, 2023
29 hours (approximately)
Estina Mudzimiri's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Support
- Category: Sales Management
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Pipelines
- Category: Data Entry
- Category: Sales Prospecting
- Category: Prospecting and Qualification
- Category: Lead Generation
- Category: Data Import/Export
- Category: Sales Operations
- Category: Promotions and Campaigns
- Category: Sales Process
