Customer Service Fundamentals
Completed by Waqar Ali
September 14, 2019
14 hours (approximately)
Waqar Ali's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Process Management
- Category: Help Desk Support
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer Support
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Service

