Customer Service Fundamentals
Completed by Olawuni Olatokunbo Enitan
September 6, 2019
14 hours (approximately)
Olawuni Olatokunbo Enitan's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Process Management
- Category: Help Desk Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Problem Solving
- Category: Communication
- Category: Customer Service
- Category: Telephone Skills

