Salesforce Introduction
Completed by Shruti Ranjit
July 2, 2025
5 hours (approximately)
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What you will learn
Grasp the essentials of Cloud Computing and their business applications.
Understand the core principles of Customer Relationship Management (CRM).
Master Salesforce navigation and usage, from setting up accounts to utilizing advanced features.
Distinguish between Salesforce Classic and Lightning experiences.
Skills you will gain
- Category: Identity and Access Management
- Category: Data Management
- Category: Role-Based Access Control (RBAC)
- Category: User Provisioning
- Category: Cloud Applications
- Category: Customer Relationship Management (CRM) Software
- Category: Account Management
- Category: Salesforce
- Category: Email Automation
