Customer Service Fundamentals
Completed by Izzat Faiz Johan
October 7, 2019
14 hours (approximately)
Izzat Faiz Johan's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Service
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Empathy
- Category: Service Level
- Category: Customer and Client Support
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Customer Engagement
- Category: Customer experience improvement
- Category: Customer Support
