Customer Service Fundamentals
Completed by Debbie Chow
May 30, 2019
14 hours (approximately)
Debbie Chow's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Customer Complaint Resolution
- Category: Personal Attributes
- Category: Customer and Client Support
- Category: Operations Support Systems
- Category: Service Level
- Category: Process Management
- Category: Customer Support
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer experience improvement
- Category: Client Support
