Salesforce Basics
Completed by Abhishek Badoni
August 28, 2022
4 hours (approximately)
Abhishek Badoni's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Sales Development
- Category: Business Reporting
- Category: Data Security
- Category: Marketing Management
- Category: Customer Relationship Management
- Category: Account Management
- Category: Cloud-Based Integration
- Category: User Accounts
- Category: Customer Engagement
- Category: Security Management
- Category: Stakeholder Engagement
- Category: Customer Success Management
