Teamwork Skills: Communicating Effectively in Groups
Completed by Serena Maria Sciarrotta
July 31, 2026
10 hours (approximately)
Serena Maria Sciarrotta's account is verified. Coursera certifies their successful completion of Teamwork Skills: Communicating Effectively in Groups
What you will learn
Recognize how hidden forces of context, systems, institutions, and interactions design affect group interaction
Develop decision making practices in order to become more creative and innovative
Learn how to communicate to resolve or diffuse group conflicts
Make better decisions about using technology for group work based on key practical and conceptual considerations
Skills you will gain
- Category: Conflict Management
- Category: Decision Making
- Category: Diversity Awareness
- Category: Workplace inclusivity
- Category: Digital Communications
- Category: Collaborative Software
- Category: Communication
- Category: Interpersonal Communications
- Category: Innovation
- Category: Social Skills
- Category: Team Collaboration
- Category: Communication Strategies
