Customer Service Fundamentals
Completed by Esoghenegbuyota Faith Ese
May 21, 2019
14 hours (approximately)
Esoghenegbuyota Faith Ese's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Concision
- Category: Persistence
- Category: Customer Support
- Category: Greeting Customers
- Category: Problem Solving
