Customer Service Fundamentals
Completed by GLEN DOMINGO BERTULFO
May 18, 2021
14 hours (approximately)
GLEN DOMINGO BERTULFO's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Concision
- Category: Persistence
- Category: Empathy
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer experience improvement
