Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by Forbes Yi Feng Lim
August 26, 2023
15 hours (approximately)
Forbes Yi Feng Lim's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
- Category: Customer and Client Support
- Category: Relationship Management
- Category: Digital Marketing
- Category: Client Services
- Category: Digital Analysis
- Category: Customer Retention
- Category: E-Commerce
- Category: Product Improvement
- Category: Customer Engagement
- Category: Loyalty Programs
- Category: Customer Analysis
- Category: Customer Relationship Management
