Communication in the 21st Century Workplace
Completed by Phuong Thi Hong Do
December 2, 2016
10 hours (approximately)
Phuong Thi Hong Do's account is verified. Coursera certifies their successful completion of Communication in the 21st Century Workplace
What you will learn
Identify communication benefits across diverse work environments (in-person, virtual, hybrid).
Discuss effective techniques for communicating with a diverse workforce.
Differentiate communication preferences across five working generations.
Implement a flexing communication strategy for improved workplace team communication.
Skills you will gain
- Category: Communication
- Category: Business Communication
- Category: Diversity and Inclusion
- Category: Team Collaboration
- Category: Demography
- Category: Self-Awareness
- Category: Telecommuting
- Category: Intercultural Competence
