Customer Service Fundamentals
Completed by EVELYN NNENNA OKEZIE
April 6, 2022
14 hours (approximately)
EVELYN NNENNA OKEZIE's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Process Management
- Category: Help Desk Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Problem Solving
- Category: Communication
- Category: Customer Service
- Category: Telephone Skills

