Lead Management in Salesforce
Completed by Adrian Reyes
April 15, 2026
29 hours (approximately)
Adrian Reyes's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Data Entry
- Category: Lead Generation
- Category: Sales Prospecting
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Enablement
- Category: Prospecting and Qualification
- Category: Sales Development
- Category: Sales Process
- Category: Sales Support
- Category: Promotions and Campaigns
- Category: Campaign Management
- Category: Data Import/Export
