Introduction to Customer Service
Completed by Gabriel Boshguma
August 28, 2025
18 hours (approximately)
Gabriel Boshguma's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Support
- Category: Conflict Management
- Category: Customer Complaint Resolution
- Category: Active Listening
- Category: Positivity
- Category: Time Management
- Category: Transaction Processing
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Customer Service
- Category: Retail Store Operations
- Category: Greeting Customers

