Understanding User Needs
Completed by Joseph Christopher Arrison
February 18, 2026
10 hours (approximately)
Joseph Christopher Arrison's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Qualitative Research
- Category: Human Computer Interaction
- Category: User Experience
- Category: Design Research
- Category: Human Centered Design
- Category: Research Methodologies
- Category: Data Collection
- Category: Research Design
- Category: User Experience Design
- Category: Interviewing Skills
- Category: User Research
- Category: Needs Assessment
