Introduction to Hospitality Management in the 21st Century
Completed by Shannon Reardon
January 28, 2025
10 hours (approximately)
Shannon Reardon's account is verified. Coursera certifies their successful completion of Introduction to Hospitality Management in the 21st Century
What you will learn
Identify key historical developments that have shaped the evolution of the hospitality industry.
Recognize the fundamental principles and core concepts of hospitality management in the 21st century.
Analyze current challenges and opportunities in the hospitality sector and project strategic solutions.
Anticipate future trends and innovations that are likely to impact hospitality management.
Skills you will gain
- Category: Hospitality and Food Services
- Category: Hospitality Services
- Category: Corporate Sustainability
- Category: Personalized Service
- Category: Restaurant Operation
- Category: Customer Service
- Category: Service Management
- Category: Hotels and Accommodations
- Category: Hospitality
- Category: Guest Relations
- Category: Sustainable Business
- Category: Digital Transformation
