Introduction to Customer Service
Completed by Ariel McRobbie
July 29, 2025
18 hours (approximately)
Ariel McRobbie's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Problem Solving
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Root Cause Analysis
- Category: Empathy
- Category: Retail Sales
- Category: Call Center Experience
- Category: De-escalation Techniques
- Category: Ability To Meet Deadlines
- Category: Time Management
- Category: Customer Service
- Category: Non-Verbal Communication

