Introduction to Customer Service
Completed by Jeniffer Porras Delgado
February 3, 2026
18 hours (approximately)
Jeniffer Porras Delgado's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Problem Solving
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Support
- Category: Retail Store Operations
- Category: Communication
- Category: Time Management
- Category: Customer Service
- Category: Empathy
- Category: Transaction Processing

