Introduction to Customer Service
Completed by Miriam Wangui Mutiria
June 25, 2024
18 hours (approximately)
Miriam Wangui Mutiria's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Problem Solving
- Category: Positivity
- Category: Greeting Customers
- Category: Retail Sales
- Category: Customer Service
- Category: Conflict Management
- Category: Non-Verbal Communication
- Category: Customer Support
- Category: Empathy
- Category: Call Center Experience
- Category: Communication
- Category: Root Cause Analysis
