Introduction to Customer Service
Completed by Miriam Wangui Mutiria
June 25, 2024
18 hours (approximately)
Miriam Wangui Mutiria's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Sales
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Support
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Time Management
- Category: Empathy

