Customer Service Fundamentals
Completed by ELIZABETH DIANA NOLASCO AGUILAR
May 9, 2019
14 hours (approximately)
ELIZABETH DIANA NOLASCO AGUILAR's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Technical Support and Services
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Service
- Category: Customer and Client Support
