Introduction to Customer Service
Completed by KAREN ITZEL SALAZAR SANCHEZ
March 12, 2025
18 hours (approximately)
KAREN ITZEL SALAZAR SANCHEZ's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Transaction Processing
- Category: Problem Solving
- Category: Root Cause Analysis
- Category: Greeting Customers
- Category: De-escalation Techniques
- Category: Empathy
- Category: Time Management
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Ability To Meet Deadlines
- Category: Customer Service
- Category: Retail Sales

