Introduction to Customer Service
Completed by Oluwayemisi Ayeni Pattillo
May 3, 2026
18 hours (approximately)
Oluwayemisi Ayeni Pattillo's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Empathy
- Category: Time Management
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Support
- Category: De-escalation Techniques
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Retail Sales
- Category: Positivity

