Lead Management in Salesforce
Completed by Robert Chapman
March 5, 2026
29 hours (approximately)
Robert Chapman's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Data Entry
- Category: Prospecting and Qualification
- Category: Sales Pipelines
- Category: Lead Generation
- Category: Sales Development
- Category: Sales Enablement
- Category: Data Import/Export
- Category: Sales Operations
- Category: Sales Support
- Category: Sales Management
- Category: Salesforce
- Category: Sales Prospecting
