Call Center Customer Service
Completed by Mohammed Ali Mohammed Ahmed
April 3, 2026
19 hours (approximately)
Mohammed Ali Mohammed Ahmed's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Verbal Communication Skills
- Category: De-escalation Techniques
- Category: Data Entry
- Category: Customer Complaint Resolution
- Category: Call Center Experience
- Category: Customer Data Management
- Category: Customer Service
- Category: Inbound Calls
- Category: Telephone Skills
- Category: Time Management
- Category: Communication
- Category: Record Keeping

