Interacting with Customers
Completed by Giovana Santos Araujo
February 2, 2026
21 hours (approximately)
Giovana Santos Araujo's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Upselling
- Category: Communication
- Category: Customer Relationship Building
- Category: Retail Sales
- Category: De-escalation Techniques
- Category: Product Knowledge
- Category: Company, Product, and Service Knowledge
- Category: Cross Selling
- Category: Social Media
- Category: Empathy
- Category: Transaction Processing
- Category: Customer Service
