Introduction to Customer Service
Completed by Udosen Elizabeth Noah
December 13, 2023
18 hours (approximately)
Udosen Elizabeth Noah's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Communication
- Category: Transaction Processing
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Support
- Category: Active Listening
- Category: Positivity
- Category: Time Management
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Call Center Experience
- Category: Non-Verbal Communication
