Call Center Customer Service
Completed by Ntokozo Malebe
May 30, 2025
19 hours (approximately)
Ntokozo Malebe's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Record Keeping
- Category: Performance Metric
- Category: Customer experience improvement
- Category: Customer Service
- Category: Inbound Calls
- Category: Telephone Skills
- Category: Teamwork
- Category: Collaboration
- Category: Problem Solving
- Category: Personal Development
- Category: Call Center Experience
- Category: Customer Complaint Resolution
