Salesforce Basics
Completed by Keren Shahar
March 31, 2024
4 hours (approximately)
Keren Shahar's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Engagement
- Category: Automation
- Category: Sales Process
- Category: Sales Development
- Category: User Accounts
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Marketing Automation
- Category: Customer Success Management
- Category: Customer Communications Management
- Category: Account Management
- Category: Security Management
