Digital Marketing: Customer Engagement Strategy
Completed by Mary Kitchin
October 7, 2019
12 hours (approximately)
Mary Kitchin's account is verified. Coursera certifies their successful completion of Digital Marketing: Customer Engagement Strategy
What you will learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you will gain
- Category: Driving engagement
- Category: Generative AI
- Category: Customer Engagement
- Category: Data Visualization
- Category: Digital Media Strategy
- Category: Marketing Communications
- Category: Data Analysis
- Category: Digital Advertising
- Category: MarTech
- Category: Analytics
- Category: Marketing Strategies
- Category: Social Media Marketing
