Interacting with Customers
Completed by Erica Walker
August 24, 2024
21 hours (approximately)
Erica Walker's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Upselling
- Category: Communication
- Category: Customer Relationship Building
- Category: Retail Sales
- Category: De-escalation Techniques
- Category: Product Knowledge
- Category: Company, Product, and Service Knowledge
- Category: Cross Selling
- Category: Social Media
- Category: Empathy
- Category: Transaction Processing
- Category: Customer Service
