Root Cause Analysis: Principles and Benefits
Completed by Marie-Josee Boudreau
September 24, 2025
2 hours (approximately)
Marie-Josee Boudreau's account is verified. Coursera certifies their successful completion of Root Cause Analysis: Principles and Benefits
What you will learn
Define Root Cause Analysis and explain its importance in problem-solving
Apply various RCA tools and techniques to identify the root causes of problems
Formulate and implement effective corrective actions to prevent the recurrence of identified issues
Integrate RCA into organizational processes for continuous improvement and operational excellence
Skills you will gain
- Category: Critical Thinking and Problem Solving
- Category: Operational Excellence
- Category: Culture Transformation
- Category: Product Improvement
- Category: Continuous Improvement Process
- Category: Process Improvement and Optimization
- Category: Corrective and Preventive Action (CAPA)
- Category: Operational Efficiency
- Category: Critical Thinking
- Category: Product Quality (QA/QC)
- Category: Root Cause Analysis
- Category: Quality Improvement
