A Organização Centrada na Jornada do Cliente
Completed by THAYS CUNHA
June 24, 2026
27 hours (approximately)
THAYS CUNHA's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Product Lifecycle Management
- Category: Customer Insights
- Category: Process Analysis
- Category: Customer Success Management
- Category: Solution Delivery
- Category: Rapport Building
- Category: Product Management
- Category: Journey Mapping
- Category: Value Propositions
- Category: Key Performance Indicators (KPIs)
- Category: Customer Relationship Building
- Category: Performance Measurement
