Introduction to Customer Service
Completed by Diana Karawora
July 27, 2024
18 hours (approximately)
Diana Karawora's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Conflict Management
- Category: Customer Support
- Category: Customer Complaint Resolution
- Category: Greeting Customers
- Category: Retail Sales
- Category: Ability To Meet Deadlines
- Category: Empathy
- Category: Root Cause Analysis
- Category: Retail Store Operations

