Gerenciamento de Serviços de TI
Completed by Diego dos Santos Alcântara
October 30, 2023
30 hours (approximately)
Diego dos Santos Alcântara's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Information Technology Operations
- Category: Information Technology Infrastructure Library
- Category: DevOps
- Category: Innovation
- Category: Agile Methodology
- Category: Continuous Improvement Process
- Category: IT Service Management
- Category: Customer experience improvement
- Category: Service Improvement
- Category: Service Design
- Category: Governance
- Category: Service Management
