Gerenciamento de Serviços de TI
Completed by Diego dos Santos Alcântara
October 30, 2023
30 hours (approximately)
Diego dos Santos Alcântara's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Service Management
- Category: Information Technology Operations
- Category: Innovation
- Category: Service Design
- Category: IT Service Management
- Category: Agile Methodology
- Category: Continuous Improvement Process
- Category: Customer experience improvement
- Category: Governance
- Category: Supplier Management
- Category: DevOps
- Category: Information Technology Infrastructure Library
