Customer Service Fundamentals
Completed by Francisco Ortiz Cardenas
December 15, 2024
14 hours (approximately)
Francisco Ortiz Cardenas's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Service
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Empathy
- Category: Service Level
- Category: Customer and Client Support
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Customer Engagement
- Category: Customer experience improvement
- Category: Customer Support

