A New Communication Framework for Healthcare
Completed by Ana Kelly Martinez Oliveira
July 7, 2026
4 hours (approximately)
Ana Kelly Martinez Oliveira's account is verified. Coursera certifies their successful completion of A New Communication Framework for Healthcare
What you will learn
You will learn compassionate communication skills through the use of practices and theories rooted in the arts, humanities, theater and journalism.
Skills you will gain
- Category: Empathy
- Category: Patient Communication
- Category: Communication Strategies
- Category: Patient Advocacy
- Category: Compassion
- Category: Self-Awareness
- Category: Interpersonal Communications
- Category: Communication
- Category: Verbal Communication Skills
- Category: Active Listening
- Category: Emotional Intelligence
- Category: Dignity in Care
