Communication in the 21st Century Workplace
Completed by Jakub Szela
November 3, 2025
10 hours (approximately)
Jakub Szela's account is verified. Coursera certifies their successful completion of Communication in the 21st Century Workplace
What you will learn
Identify communication benefits across diverse work environments (in-person, virtual, hybrid).
Discuss effective techniques for communicating with a diverse workforce.
Differentiate communication preferences across five working generations.
Implement a flexing communication strategy for improved workplace team communication.
Skills you will gain
- Category: Adaptability
- Category: Demography
- Category: Business Communication
- Category: Communication
- Category: Telecommuting
- Category: Professional Development
- Category: Strategic Communication
- Category: Diversity and Inclusion
- Category: Self-Awareness
- Category: Intercultural Competence
- Category: Team Collaboration
