Conflict Resolution Skills
Completed by Isabel Santisteban Pastor
August 24, 2025
6 hours (approximately)
Isabel Santisteban Pastor's account is verified. Coursera certifies their successful completion of Conflict Resolution Skills
What you will learn
Master communication strategies for effective conflict resolution.
Develop negotiation and mediation techniques to achieve positive outcomes.
Learn to identify and address the root causes of workplace conflicts.
Build a practical conflict management plan for real-world application.
Skills you will gain
- Category: Problem Solving
- Category: Negotiation
- Category: Communication Strategies
- Category: Leadership
- Category: Verbal Communication Skills
- Category: De-escalation Techniques
- Category: Conflict Management
- Category: Strategic Communication
- Category: Cooperation
- Category: Interpersonal Communications
- Category: Verbal Strategic Communication
- Category: Mediation
