Customer Service Fundamentals
Completed by Edwin Wainaina
February 12, 2023
14 hours (approximately)
Edwin Wainaina's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Service
- Category: Customer and Client Support
- Category: Process Management
- Category: Service Level
- Category: Problem Solving
- Category: Technical Support and Services
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Greeting Customers
- Category: Help Desk Support
- Category: Customer experience improvement
- Category: Communication
