Customer Service Fundamentals
Completed by Monette Nayre Villanueva
March 23, 2026
14 hours (approximately)
Monette Nayre Villanueva's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Telephone Skills
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer Relationship Management
- Category: Communication
- Category: Personal Attributes
- Category: Process Management

