Lead Management in Salesforce
Completed by Claire Ahearne
June 11, 2024
29 hours (approximately)
Claire Ahearne 's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Pipelines
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Process
- Category: Sales Development
- Category: Promotions and Campaigns
- Category: Sales Prospecting
- Category: Prospecting and Qualification
- Category: Sales Operations
- Category: Sales Management
- Category: Campaign Management
- Category: Sales Support
- Category: Salesforce
