Customer Service Fundamentals
Completed by Jeffrey Grayden
May 7, 2025
14 hours (approximately)
Jeffrey Grayden's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Problem Solving
- Category: Process Management
- Category: Personal Attributes
- Category: Communication

