Introduction to Microsoft Dynamics 365
Completed by Diane König
April 19, 2026
10 hours (approximately)
Diane König's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
- Category: Customer Insights
- Category: Customer Engagement
- Category: Sales Pipelines
- Category: Resource Allocation
- Category: Sales Operations
- Category: Lead Generation
- Category: Customer Service
- Category: Marketing
- Category: Scheduling
- Category: Order Management
- Category: Sales Process
- Category: Sales Management

